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1.1. At Siddhata, we prioritize your privacy and are dedicated to protecting the personal information of our customers and website visitors. We comply with the Australian Privacy Principles outlined in the Privacy Act 1988 (Cth). This Privacy Policy explains how we gather, use, and safeguard your personal data.
1.2. The term "personal information" refers to any data that identifies or relates to you personally.
2.1. Siddhata may, from time to time, collect and store personal information that you provide directly or through various forms of interaction with our website.
2.2. You may give us basic details like your name, phone number, address, and email, enabling us to send updates and process orders. Additional information, such as feedback, survey responses, or payment details, may also be gathered during interactions with us.
2.3. Any other information you provide while communicating with us may also be collected.
3.1. Personal information is obtained through various channels, including electronic interactions, in-person communication, or website visits. Occasionally, we may also receive information from third parties, and if so, we handle it per this Privacy Policy.
4.1. We use the personal information collected to provide updates, deliver services, and inform you of additional products or services that may interest you. This data helps us enhance our services and better understand your preferences.
4.2. Communication may occur through different mediums, such as email, phone, SMS, or postal mail.
5.1. We may share your personal data with employees, contractors, insurers, advisors, agents, or suppliers when necessary to fulfill the purposes outlined in this Policy. Information is only shared with third parties when required to deliver our services.
5.2. In some cases, we may be obligated to disclose your personal information due to legal requirements, such as complying with a court order, subpoena, or regulatory investigation.
5.3. We may also disclose your data to protect our legal rights, trademarks, or ensure the safety of our customers or third parties.
5.4. Your personal information may be stored, processed, or transferred internationally, including to the USA or the UK, when necessary for service delivery.
5.5. Should a change in business ownership or transfer of assets occur, we reserve the right to transfer both personal and non-personal information in our databases to the new owner. Any such transfer would be done under confidentiality agreements.
5.6. By providing your personal information, you agree to the terms of this Privacy Policy. We will ensure third parties handling your data comply with this Policy.
6.1. Siddhata takes security seriously. We employ physical, electronic, and managerial procedures to safeguard your data from unauthorized access, disclosure, or misuse.
6.2. However, while we take steps to protect your data, the transmission of information over the internet carries some risks. We cannot guarantee the absolute security of information transmitted to or from us.
7.1. You may request access to your personal data under the Privacy Act 1988 (Cth). An administrative fee may apply for accessing this information. If you believe that any information we hold is inaccurate or outdated, please email us at support@siddhata.com
7.2. In some circumstances, we may refuse access as permitted by law.
8.1. If you have concerns or complaints about our handling of your privacy, please write to us at support@siddhata.com. We take such complaints seriously and will respond as quickly as possible.
9.1. This Privacy Policy may be revised periodically. Any updates will take effect immediately upon being posted on our website. We encourage you to review this Policy regularly for any changes.
10.1. When visiting our website:
We may collect non-identifiable information such as your browser type, operating system, or the site you visited before accessing ours. This information is used to analyze website traffic and improve our services.
10.2. Cookie Usage:
Cookies are small files stored on your device to improve your web experience. These files help websites recognize your preferences. We use cookies to track traffic and website usage data, allowing us to tailor the site to your needs. Cookies do not give us access to your computer or private data beyond what you choose to share.
You can opt to accept or decline cookies, though refusing them may limit your experience on our website.
10.3. Common Cookies We Use
Below is a list of some cookies and their purposes:
| Cookie Name | Cookie Description |
|---|---|
| FORM_KEY | Stores randomly generated key used to prevent forged requests. |
| PHPSESSID | Your session ID on the server. |
| GUEST-VIEW | Allows guests to view and edit their orders. |
| PERSISTENT_SHOPPING_CART | A link to information about your cart and viewing history, if you have asked for this. |
| STF | Information on products you have emailed to friends. |
| STORE | The store view or language you have selected. |
| USER_ALLOWED_SAVE_COOKIE | Indicates whether a customer allowed to use cookies. |
| MAGE-CACHE-SESSID | Facilitates caching of content on the browser to make pages load faster. |
| MAGE-CACHE-STORAGE | Facilitates caching of content on the browser to make pages load faster. |
| MAGE-CACHE-STORAGE-SECTION-INVALIDATION | Facilitates caching of content on the browser to make pages load faster. |
| MAGE-CACHE-TIMEOUT | Facilitates caching of content on the browser to make pages load faster. |
| SECTION-DATA-IDS | Facilitates caching of content on the browser to make pages load faster. |
| PRIVATE_CONTENT_VERSION | Facilitates caching of content on the browser to make pages load faster. |
| X-MAGENTO-VARY | Facilitates caching of content on the server to make pages load faster. |
| MAGE-TRANSLATION-FILE-VERSION | Facilitates translation of content to other languages. |
| MAGE-TRANSLATION-STORAGE | Facilitates translation of content to other languages. |
10.4. Third-party Websites:
Our website may contain links to external websites. We are not responsible for the privacy policies or practices of these sites and encourage you to read their privacy policies before submitting any personal information.
