Welcome to www.siddhata.com! By accessing and using our website, you agree to comply with the following Terms and Conditions, which govern your relationship with Siddhata, a division of Crown Aromatic Chemicals, Mohali, India.

Please read these terms carefully before using our website or making any purchase. By continuing to use the website, you agree to the terms outlined below.

1. General Terms

These terms and conditions apply to the use of our website and the purchase of products offered through our online platform. By visiting www.siddhata.com, you accept the following terms:

• Crown Aromatic Chemicals, as the parent company, reserves the right to modify these terms at any time without prior notice. Updates will be posted on this page.
• The use of this website and any orders placed are subject to the laws of India.

 

2. Products

Our products are crafted with care and expertise. Siddhata specializes in offering high-quality materials that undergo strict quality control processes. By placing an order, you acknowledge that:

• The product descriptions and images on the website are as accurate as possible. However, slight variations in color, texture, or size may occur.
• All prices are listed in Indian Rupees (INR) and are subject to change without notice.

 

3. Orders & Payments

Orders can be placed directly through www.siddhata.com. Once your order is confirmed, we will process your payment and provide a confirmation email.

• Accepted payment methods include major credit cards, debit cards, and net banking.
• Siddhata reserves the right to cancel any order at its sole discretion.

In the event of a cancellation, the customer will be notified via email, and any payment made will be refunded in full.

4. Shipping & Delivery

We deliver our products across India. Shipping fees may vary depending on the location and weight of the package.

• Orders will be processed and dispatched within 3-5 business days after payment confirmation.
• Delivery times vary based on the destination. Standard delivery is estimated between 7-10 business days.

Please note that delivery delays due to unforeseen circumstances (such as natural disasters, strikes, or other force majeure events) are beyond our control.

5. Exchanges

Siddhata does not offer returns. However, we offer product exchanges for defective items within 10 days of delivery. To be eligible for an exchange:

• The product must be unused, in its original packaging, and accompanied by proof of purchase.
• The customer must contact our customer service team within 10 days of delivery to initiate the exchange process.
• Exchanges are subject to availability. In case the product is no longer available, we may offer an alternative product or store credit.

 

6. Intellectual Property Rights

All content on www.siddhata.com – including but not limited to text, images, logos, graphics, and software – is the exclusive property of Siddhata and Crown Aromatic Chemicals. Unauthorized use, reproduction, or distribution of this content is prohibited and may lead to legal action.

7. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.

• By using this website, you consent to the collection and use of information as per our Privacy Policy.
• Siddhata is committed to safeguarding customer data and ensuring a secure shopping experience.

 

8. Limitation of Liability

While Siddhata makes every effort to ensure that the information on our website is accurate and up-to-date, we do not guarantee the completeness or accuracy of the content provided. Crown Aromatic Chemicals shall not be held liable for:

• Any damages resulting from the use of this website, including any indirect, incidental, or consequential damages.
• Issues arising from the use or inability to use the products purchased from our website.

In any case, the liability of Siddhata is limited to the total amount paid for the product.

9. Governing Law & Jurisdiction

These terms and conditions are governed by the laws of India. Any disputes arising from the use of this website or purchases made through www.siddhata.com shall be subject to the exclusive jurisdiction of the courts in Mohali, Punjab, India.

10. Contact Information

If you have any questions about these Terms & Conditions, please contact our customer service team:

• Address: Crown Aromatic Chemicals, Mohali, Punjab, India
• Email: support@siddhata.com
• Phone: +91-6280645177