We understand that sometimes a purchase may not meet expectations. If you wish to exchange an item due to a defect or damage, please contact us within 10 days of delivery. We are here to help!
Unfortunately, we do not accept returns for personalized products. Each item is specially crafted just for you, and once an order has gone into production, it becomes non-refundable.
If your item is faulty or damaged upon arrival, please reach out to our Customer Support team, and we will assist you in arranging a replacement.
To initiate an exchange or report a damaged item, please contact us at:
Your satisfaction is important to us, and our dedicated team is ready to assist you promptly!
If your item has arrived damaged, we understand how disappointing that can be. To help us resolve this issue quickly, please send our Customer Support team the details of the damaged item, and we will arrange for a replacement to be sent out as soon as possible.
You can reach us at:
We appreciate your understanding and look forward to assisting you!